Last updated: June 11, 2025
TriggerVox accesses certain Google user data to provide its services. The types of data accessed and their purposes are as follows:
User Profile Information:
TriggerVox accesses your Google profile information, including your name, profile picture, and primary email address. This information is used solely for authentication purposes and to personalize your experience within the app.
Google Calendar Data:
TriggerVox accesses your Google Calendar to create, update, and delete calendar events as part of managing your appointments. This data is accessed only when needed for scheduling purposes, and we do not use it for any other purpose.
We collect various types of information from users to provide and improve our services. This includes:
We collect information through the following methods:
We collect your information for the following purposes:
TriggerVox does not use any data obtained through Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. All data accessed from Google Workspace APIs is used exclusively for the intended purpose of managing and scheduling calendar events for businesses, in compliance with Google's data usage policies.
We do not sell or share your personal data with third-party advertisers or marketers. Your data is only shared under the following circumstances:
Service Providers:
We may share data with trusted service providers who assist us in delivering our services, such as cloud hosting platforms, analytics tools, CRMs, Zapier, Facebook Ads, and email services.
Google APIs:
We use Google Calendar APIs to manage appointments. Your data is accessed only for booking, updating, or canceling appointments and is not disclosed to unauthorized parties.
Legal Requirements:
We may disclose personal data if required by law or to comply with legal obligations.
We store user data on secure, encrypted servers managed by trusted third-party service providers. These providers follow industry-standard security practices to keep your information safe. Generally, we do not transfer or store data outside of Canada and the USA.
We take the following measures to protect your personal data:
Encryption:
All data is encrypted both in transit (using HTTPS) and at rest to prevent unauthorized access.
Access Controls:
Only authorized personnel with a legitimate need can access personal data.
Regular Security Audits:
We conduct periodic security audits and vulnerability assessments to maintain data safety.
We retain personal data only for as long as necessary to provide our services or comply with legal requirements. Specifically, we keep data as long as the account is active and until account deletion. Call recordings are kept under the same "active until deletion" rule as other data.
User-Requested Deletion:
Upon receiving a deletion request, we will delete your data from our systems within 30 days.
Google User Data:
Data obtained from Google Workspace APIs is retained only as long as necessary for managing appointments and will be deleted upon user request or when no longer needed.
Users can access, update, or delete their data. This includes access to their customer's data and their own data, as well as call data, by logging into their account.
We do not target or knowingly collect information from children under 13 years of age.
We comply with applicable privacy laws in Canada and the USA.
If you have any questions or concerns about our privacy practices, please contact us.